If you are an online service provider, you want to provide the best service possible. The goal is to be the number one person that people go to when they need your particular service. There are a lot of online services offered these days, such as freelance writing, graphic design, programming, and many others.
There are professionals with huge price tags and sites like Fiverr that make some services incredibly cheap. No matter which part of the spectrum you’re on, there are some great ways to be the best service provider possible.
Don’t Charge Prices Based on the Market for Your Online Service
This is especially important if you’re trying to undercut the competition. Price your online services based on what you think they’re worth. Don’t worry if some people aren’t willing to pay your rate. You’ll find people looking for quality work like yours that are willing to pay good money for it.
Be Consistent with All of Your Clients
It doesn’t matter if your clients know each other. Charge the same basic prices (for identical work) to all of the clients that you have. Promise the same deadlines and standards. Don’t pick and choose policies based upon the client. If they ever do encounter each other you may lose both of them.
Double and Triple Check Your Work Before You Send It Out
Catching one or two minor mistakes could mean the difference between a client coming back or not, or telling other people about your services. Take a few extra minutes to check every single project. Make sure it is 100% what the client wanted and that it is your absolute best work.
Be OK with Saying No
There may be some projects that you don’t want to work on. It doesn’t really matter what the reason is. You could have a moral objection. It could be just too much work for the price that the person is willing to pay. The point is, be willing to say no to clients. They will respect you and not ask in the future.
A corollary to this is Don’t be afraid to fire a client. Some people are just too difficult to work with and not worth the trouble. Sometimes this is a personality conflict, Someone else would do a better job of serving that client, which would make all of you happier.
Figure Out What People’s Problems Are, Then Try to Solve Them
If you can come up with solutions to people’s problems other than your regular online services, you could make a great deal more money. This could spark a business idea that will take you to the big time.